Kids parties now available to book

Please arrive no earlier than 10 minutes before your party begins. Head straight to our party queue at reception, where your dedicated party host will be waiting to greet you.

Yes you can, although we do require allergen information contents of the cake. Please note, NO nuts are permitted on the cake. Your birthday cake CANNOT be consumed on-site, your party host will be able to divide the cake and put them into the party bags for your guests to take home.

We are a nut free venue.

Normal candles are allowed, but we do not allow sparkler candles due to smoke that releases from these candles which can set off our smoke detectors.

Yes, of course! However these must be attached to a weight and brought into the venue in a bag. They must stay inside your party room for the entire duration of the event and taken home after your party ends.

No, unfortunately, we don’t allow decorations to our party rooms as certain decorations can cause damage to our walls and furniture.

If you have something specific in mind such as party plates and cups, please contact our customer service team on 0238 100 1110 or email [email protected] who can advise further.

Please note our customer service team are open 7 days a week 9am – 5pm.

We can only accommodate extra children if we have sufficient space in the party room, however we require a minimum of 48 hours notice to make any additions to your booking. Any additional children must be paid for at least 48 hours in advance of the party.

If you need to amend your booking or have any further questions in relation to this please contact our customer service team on 0238 100 1110 or email [email protected]. 

Our customer service team is open 7 days 9am – 5pm.

Due to strict allergen guidelines, only food prepared in the venue can be consumed onsite. We do have an adult buffet option that you can add onto your party booking up to 48 hours before the time of your event.

If you wish to bring your own birthday cake we require allergen information contents of the cake before your party and cakes should NOT contain any nuts. We do not allow the cake to be eaten onsite, but your party host will be able to divide the cake and put them into the party bags for your guests to take home.

Please note we are a nut free venue.

Unfortunately we can’t setup tabs, but we do offer an adult’s food buffet and drinks package that can be added onto your party booking up to 48 hours prior to your event. If you would like to add this to your party booking please contact our customer service team by calling 0238 100 1110 or emailing [email protected].

We cannot allow you to stay in the party room for longer than your allocated time due to other parties booked in after your session.

We can accommodate most allergies and dietary requirements. Our menu includes vegan pizzas, vegan nuggets, chips, and vegan cheese sandwiches, along with gluten-free alternatives.

For any specific food concerns, please contact customer service on 0238 100 1110 or email [email protected] and we’ll do our best to help.

For parties, we allow up to one parent per child (excluding the birthday child, who we allow 4 spectators for). We can reserve a table of 15 for guests attending the party and there is also additional seating throughout the venue.

Yes, the birthday child must be included in the total party guests. Our minimum is 10 guests and this includes the birthday child.

Our party bags include a colouring book, a packet of crayons, a fidget popper toy, and a fun slinky all wrapped up nice and neatly in a WonderWorld party bag to easily take home.

We also have Deluxe Party bag available which includes a colouring pencil set, a bigger colouring & activity book, a fidget popper toy, fun slinky, and a frisbee carried in a drawstring bag for comfortability for your guests to bring home. You can also upgrade your party to include slushees, sweetie bags or WonderWorld socks for every guest. Please contact our customer service team on 0238 100 1110 or email [email protected] who can arrange this for you.

All participants must be collected within 10 minutes of the party ending to ensure a smooth pickup and minimise congestion in the reception area.

We’re always looking to improve our party experience, so please feel free to share your thoughts at [email protected]. We always love to hear your feedback!

General session bookings cannot be cancelled but can be rescheduled with at least 24 hours’ notice. To reschedule, please contact Customer Services at 0238 100 1110 or email [email protected]

Party Group bookings cancelled within 4 weeks of the party date will result in the forfeit of 50% of your full payment (unless you wish to reschedule). Cancelling within 24hrs of your party will result in a forfeit of 100% of full payment (unless you wish to reschedule).

Please note our customer service team is open 7 days 9am – 5pm.